PID requires traders to indicate the selling price and the price per unit of measurement of products, both at market and pre-contractual stages. The Commission is currently studying if there is the need for modernizing the current information requirements and the ways of improving the accessibility and comprehension by consumers.

Digitalisation in industry is a key part of a broader transformation of the economy that includes robotisation, material sciences, and new production processes, referred to as Industry 4.0. This paradigm shift will radically change business and society. Digitalisation will have considerable consequences for the labour market and work organisation, such as greater income disparities and reduced access to social security systems, which can be prove negative if not properly countered. Consumers must be enabled to obtain appropriate information about products social and environmental effects that will facilitate an informed opinion about intended purchases.

The legal and commercial guarantees market study examines to what extent sellers are aware of, and comply with, the requirements of relevant EU and national legislation. It looks at the way in which legal and commercial guarantees are communicated to consumers, at how consumers perceive them, and at what impact this has on purchasing decisions. The study also assesses the extent to which consumers are aware and make use of their rights, and sheds light on the prevalence and nature of problems that consumers encounter when seeking redress.