News and Views

Customers were forced to turn to MCA to have contracts cancelled Melita must pay a €10,000 fine after it ignored customers’ requests to terminate their phone and internet service contracts, an administrative review tribunal confirmed today. The tribunal was confirming a decision previously reached by the Malta Communications Authority, which found that Melita plc…

Passenger have rights when using all modes of transport (air, rail, waterborne and road), whether the journey takes place within a single Member State of the European Union, across several of them, or departs from one of them. Passenger rights also provide protection for people with reduced mobility or disabilities, this includes people with…

Join the European Payments Council (EPC) discussion board to have your say on recent Single Euro Payments Area (SEPA) developments and highlight subjects that you would like to debate. The platform has been designed to ensure the communication of frequent and useful EPC information as well as engage the payments community and encourage the…

Law enforcement is key to consumer protection The gradual erosion of the purchasing power of all consumers in general has made it necessary to review the standard commercial market practices. Market distortions caused by unfair practices have led to the emergence of consumers trapped by the continued effects of the financial situation they find…

The annual conference on European Consumers Day 2017 will be held in Malta on 21 March 2017  at Le Meridien St Julians Hotel. Topics that will be debated include: The Digital Single Market: How does it benefit consumers? A genuine single market for the digital economy Online Sharing = Offline Rules? Nurturing green shots and addressing teething…

EESC Group III will be holding an extraordinary meeting in Malta on 23 March 2017 at the Westin Dragonara. It will be offered by the Malta EU Presidency unit. The morning session will debate Malta – EU Membership: Achievements and Challenges ahead and the afternoon session will look into  how to offer a better service to…

Stakeholders Dialogue: Unjustified geo-blocking within the European Digital Single organized by the Malta Business Bureau and the European Parliament Information Office in Malta – 20.01.2017 Dar l-Ewropa, Valletta Summary: Definition of Geo-blocking: addressing geo-blocking and other forms of discrimination based on customers’ nationality, place of residence or place of establishment within the internal market…

A Public Dialogue on the Malta Presidency of the European Council organized by the Parliament Information Office in Malta was held on Friday 2 December 2016 at Grand Hotel Excelsior The aim of the public dialogue was to inform in detail what the Malta Presidency of the Council of the European Union would be…

A Consultation session on the ‘European Commission’s Proposal for a Regulation on the cross-border parcel delivery services’. was held on 21 November 2016 MEUSAC Offices, Republic Street, Valletta Consumers and small businesses complain that problems with parcel delivery, in particular high delivery charges for cross-border services, prevent them from selling or buying more across the…