During the 2022 Annual General Meeting of the Association for Consumer Rights (ACR) Malta, held on 28 February 2022, the Annual Report for 2021 was presented and adopted. The Annual Facebook Page Report 2021 on the ACR (Malta) Facebook page was also presented.
News and Views
Digitalisation, Artificial Intelligence (AI) and Equity – How to strengthen the EU in the global race of future skills and education, while ensuring social inclusion
The rapid progress in digitalisation and AI challenges the EU to be well equipped to succeed in global competition. The improvement of skills and competences plays a key role here and requires the active development of education and training, which should also help people meet evolving demand and shape progress, by following its different forms…
World Consumer Rights Day 2022 – MCCAA conference: Empowering consumers in the digital and green transition
The MCCAA marked World Consumer Rights Day by a conference themed “Empowering consumers in the digital and green transition”, held on 15 March 2022. The MCCAA Chairperson Inġ. Helga Pizzuto said that the conference served as an opportunity to reflect on how the stakeholders could work together towards a safer and more sustainable market for the…
COFACE views on the New Disability Rights Strategy 2021-2030: Can it drive a societal SHIFT in Europe towards full inclusion?
COFACE Families Europe and its COFACE Disability Platform for the rights of persons with disabilities and their families welcome the adoption by the European Commission of the European Disability Rights Strategy 2021-2030 (EDRS) and the leadership taken by the European Commission, and Commissioner Dalli in particular, to foster equality in Europe. This new framework, which was published by…
Webinar: COPING WITH LOANS AND DEBT on 27 May 2021 @5.30pm
Dear Colleagues and friends, The President would like to invite you to a joint webinar organized by ACR and MACM (Malta Association of Credit Management) on the topic of coping with loans and debt. The webinar will be held by ZOOM on Thursday 27 May 2021 between 5.30pm and 6.30pm. For registration and invitation please…
ACR AGM 2021 – ACR calls for a human-centred post COVID-19 Recovery Plan to ensure ‘no one is left behind’
During the Annual General Meeting held virtually on 29 April 2021, the Association for Consumer Rights President Pauline Azzopardi, highlighted the initiatives of the European Commission on legislation to make products placed on the EU market more sustainable. Consumers, the environment and the climate will benefit from products that are more durable, reusable, repairable, recyclable…
The New Energy Label
The New Energy Label By using less energy to perform the same task, we can make significant energy savings and reduce waste. This is the basic principle of energy efficiency, and it is one of the most essential ways for the EU to move away from fossil fuels and achieve carbon neutrality by 2050….
How to recognise a rescaled product?
The new labels will contain a simpler scale (A to G) and it will be easier to compare the energy efficiency between different products. The EU energy label is language neutral, a must as there are 24 official languages within the EU internal market. By scanning a QR code in the upper right corner,…
ACR Press Release: Hundreds of thousands of accumulated points lost for HSBC Malta Loyalty Reward Programme for Premier and HSBC Advance Customers
The attention of the Association for Consumer Rights was drawn by customers of HSBC Bank Malta who felt they were treated unfairly when they saw that the accumulated points that they earned using their credit cards were suddenly deleted without a clear and reasonable warning. The following points should make it clear why this was an…
Report on ACR Virtual Meeting on Challenges and Solutions when shopping for Christmas during COVID 19 pandemic
The ACR, Malta held a virtual Meeting on Challenges and Solutions when shopping for Christmas during COVID 19 pandemic on Tuesday 1 December 2020 The aims of the virtual meeting were to encourage consumers to be more empowered when shopping locally and teleshopping by becoming more familiar with their rights and how to deal with…