The new labels will contain a simpler scale (A to G) and it will be easier to compare the energy efficiency between different products. The EU energy label is language neutral, a must as there are 24 official languages within the EU internal market. By scanning a QR code in the upper right corner,…
Information and Publications
ACR Press Release: Hundreds of thousands of accumulated points lost for HSBC Malta Loyalty Reward Programme for Premier and HSBC Advance Customers
The attention of the Association for Consumer Rights was drawn by customers of HSBC Bank Malta who felt they were treated unfairly when they saw that the accumulated points that they earned using their credit cards were suddenly deleted without a clear and reasonable warning. The following points should make it clear why this was an…
Report on ACR Virtual Meeting on Challenges and Solutions when shopping for Christmas during COVID 19 pandemic
The ACR, Malta held a virtual Meeting on Challenges and Solutions when shopping for Christmas during COVID 19 pandemic on Tuesday 1 December 2020 The aims of the virtual meeting were to encourage consumers to be more empowered when shopping locally and teleshopping by becoming more familiar with their rights and how to deal with…
ConsumerPro Training Session organised by CAM, in collaboration with BEUC, November 2020
CAM, in collaboration with BEUC, organised a ConsumerPro Training Session on 18 and 19 November 2020 Dr Geraldine Spiteri conducted the Training Sessions. Twenty representatives from CAM, ACR, MCCAA, CAC and ECC participated in the Training Sessions ACR Members participation included Pauline Azzopardi, Grace Attard, Marie Demicoli and Cynthia Busuttil. Topics of the Training…
Pandemics: how do they change the way we address age and ageing?
ANEC-AGE-EDF Joint statement for UN International Day of Older Persons 1st October 2020 Despite the negative consequences of COVID-19, standards have proven key to protecting and supporting society in an emergency situation and can do so in the new normal ahead. From face masks to respirators, and accessibility of communication, we have all learnt the…
Malta Police Force transformation strategy 2020 – 2025
The Malta Police Force transformation strategy for the years 2020 – 2025 includes a number of aims: the modernisation of the Force, the restructuring of functions, a knowledge-based approach and skilled workforce, and a societal embrace that is in conjunction with society, for society and by society. The Strategy’s mission is to provide a…
Role of social partners in tackling discrimination at work – Eurofound report
Eurofound published a report on 31 August on the Role of social partners in tackling discrimination at work. Against the background of EU and national anti-discrimination legislation, it highlights the extent to which the need to tackle discrimination on different grounds is on the radar of cross-sectoral social partners. It also provides an overview of…
EESC opinion on White Paper on Artificial Intelligence
On 19 February 2020, the European Commission published a White Paper aiming to foster a European ecosystem of excellence and trust in AI and a Report on the safety and liability aspects of AI. The White Paper proposes: Measures that will streamline research, foster collaboration between Member States and increase investment into AI development and deployment; Policy…
Digital transformation: challenge and opportunity for migrant workers
A study ‘Migrant workers and the digital transformation in the EU’ carried out by the JRC and the University of Salamanca in 2018 provides insights on the implications that structural changes in the labour market related to the Digital Transformation (DT) could have on the integration of EU mobile citizens and third country nationals…
“Forgotten”: Declaration of the COFACE Disability Platform for the rights of persons with disabilities and their families
The Members of the COFACE Disability Platform for the rights of persons with disabilities and their families, supported by the wider network of COFACE Families Europe, urge the EU, national and local governments to take immediate action to address the consequences of the current social and health crisis on persons with disabilities, their families…